hij77 Privacy Policy — Your Data, Your Rights

Last updated: 1 January 2026

This Privacy Policy ("Policy") describes how hij77 ("we", "us", "the Platform") collects, uses, stores, and shares personal information when you access or use the hij77.app website and all associated services. By creating an account or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree to the terms of this Policy, you must not use hij77. This Policy applies to all players who access the Platform from Bangladesh. hij77 takes the privacy and security of your personal data seriously and complies with applicable data protection principles.

Our Privacy Commitments

1. Information We Collect

When you use the hij77 Platform, we collect the following categories of personal information:

• Identity data: your full name, date of birth, and a copy of government-issued identification provided during KYC verification. This data is mandatory for account registration and is used solely to verify that you meet the 21+ age requirement and to prevent fraud.
• Contact data: your Bangladesh mobile number and, if provided, your email address. We use this to send account notifications, security alerts, and, with your consent, promotional communications.
• Financial data: your deposit and withdrawal history, the payment methods you use (bKash, Nagad, Rocket, Upay, bank transfer), and transaction amounts. We do not store full payment account credentials — payment transactions are handled by your payment provider directly.
• Technical data: your IP address, device type, operating system, browser type, and session timestamps. This information is collected automatically when you access the Platform and is used for security monitoring, fraud detection, and service optimisation.
• Usage data: your betting activity, game history, session duration, and navigation patterns within the Platform. This data is used to personalise your experience, identify responsible gaming triggers, and improve our product.

2. How We Use Your Information

hij77 processes your personal data for the following purposes, each of which has a lawful basis as described in Section 3:

• Account management: to create, maintain, and secure your player account, including verifying your identity, processing your deposits and withdrawals, and maintaining your transaction history.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, multi-accounting, and other prohibited conduct as defined in our Terms and Conditions.
• Legal compliance: to meet our obligations under applicable Bangladesh law, including anti-money laundering requirements and any regulatory directives that may apply to online gaming operators.
• Service improvement: to analyse Platform usage patterns, troubleshoot technical issues, test new features, and improve the overall performance, speed, and reliability of hij77 for all players in Bangladesh.
• Marketing communications: to send you promotional offers, bonus notifications, and event updates via SMS or email, but only where you have given your explicit consent to receive such communications. You may withdraw consent at any time by contacting [email protected].

3. Legal Basis for Processing

hij77 processes personal data on the following legal grounds:

• Contractual necessity: processing your identity data, financial data, and contact data is necessary to perform the contract between you and hij77 — specifically, to operate your account and fulfil your deposit and withdrawal requests.
• Legal obligation: processing for fraud prevention, anti-money laundering checks, age verification, and regulatory reporting is required by applicable law. hij77 cannot waive these obligations at your request.
• Legitimate interests: processing technical data and usage data for security monitoring, fraud detection, and Platform improvement is based on our legitimate interest in operating a secure and functional service. We have assessed that this interest is not overridden by your privacy rights.
• Consent: marketing communications and the use of non-essential cookies are based on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Sharing Your Information

hij77 does not sell your personal data. We share your information only in the following limited circumstances:

• Payment service providers: we share your name and transaction details with your chosen payment provider (bKash, Nagad, Rocket, Upay, or your bank) solely to process your deposit or withdrawal. These providers operate under their own privacy policies and data security standards.
• Game providers: game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive your player ID and session data to deliver their games within the Platform. They do not receive your full identity or financial data.
• Legal and regulatory authorities: we are required by applicable law to disclose certain information to government bodies, law enforcement agencies, or financial intelligence units where we receive a valid legal demand or where we identify suspicious activity that triggers a mandatory reporting obligation.
• Service providers acting as data processors: we use third-party technology vendors (for example, cloud hosting and analytics providers) who process data on our behalf under strict contractual obligations that prohibit them from using your data for any purpose other than delivering the contracted service.

5. Cookies and Tracking Technologies

hij77 uses cookies and similar tracking technologies to operate and improve the Platform. We use two categories of cookies: (a) Essential cookies — these are strictly necessary for the Platform to function. They maintain your login session, remember your preferences, and enable security features. You cannot opt out of essential cookies without disabling the Platform entirely. (b) Analytics cookies — these help us understand how players use the Platform so we can improve it. Analytics cookies track aggregate, anonymised usage patterns and do not identify you personally.

You can manage or delete cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use hij77, but it will prevent us from improving the service based on your usage patterns. We do not use advertising or tracking cookies that follow you across third-party websites.

6. Data Security

hij77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, hashed and salted storage of account passwords, role-based access controls limiting which staff members can access personal data, and regular security audits of the Platform infrastructure.

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, hij77 will notify you as soon as reasonably practicable via your registered mobile number. Please note that no system is completely secure. While we work hard to protect your personal data, we cannot guarantee absolute security against all possible threats.

7. Data Retention

hij77 retains your personal data for as long as your account is active and for a period of 5 years after account closure, in order to meet our anti-money laundering obligations and to resolve any disputes that may arise from your use of the Platform. Financial transaction records may be retained for up to 7 years where required by applicable financial regulations. After the relevant retention period expires, your personal data will be securely deleted or irreversibly anonymised. You may request early deletion of your data by contacting [email protected], subject to our ability to comply with our legal retention obligations.

8. Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data we hold about you:

• Right of access: you may request a copy of the personal data we hold about you. We will provide this within 30 days of receiving your verified request.
• Right to rectification: if any of the personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: you may request deletion of your personal data where we no longer have a lawful basis to retain it. Note that we cannot erase data we are legally required to retain (for example, transaction records required under anti-money laundering laws).
• Right to restrict processing: you may request that we limit how we use your personal data in certain circumstances, for example while you dispute the accuracy of that data.
• Right to withdraw consent: where we process your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing before the withdrawal.

To exercise any of these rights, please contact us at [email protected] (plain text — not a clickable link). We will respond within 30 days. We may ask you to verify your identity before actioning your request to prevent unauthorised disclosure of your data.

9. Children and Minors

hij77 is strictly prohibited from collecting personal data from individuals under the age of 21. We do not knowingly collect, use, or store data from anyone below our minimum age requirement. If you believe a minor has registered an account on hij77, please notify us immediately at [email protected]. Upon confirmation, we will immediately close the account, delete all associated personal data, and refund any deposited funds to the payment method used.

10. Changes to This Policy

hij77 reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify registered players via their registered mobile number at least 7 days before the revised Policy takes effect. The updated Policy will also be published on this page with a revised "Last updated" date. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy. We encourage you to review this page periodically so you are aware of how we protect your information.

11. Contact and Data Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data hij77 holds about you, please contact our support team. Email: [email protected] (plain text — not a clickable link). Our team is available 24 hours a day, 7 days a week, and will respond to privacy-related requests within 30 days. For urgent security concerns such as suspected unauthorised access to your account, please contact us immediately so we can take prompt action to protect your data.